Privacy Policy

Last updated: February 2025 | Dubai, United Arab Emirates

1. Introduction

Plot Finder ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform for land and plot investments in the United Arab Emirates. We operate from Dubai and serve clients globally, including investors, developers, and businesses seeking real estate opportunities across all seven UAE emirates.

This policy is designed to comply with applicable data protection laws, including the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (UAE PDPL), the Dubai International Financial Centre (DIFC) Data Protection Law, and other relevant regulations governing personal data in the UAE and internationally.

By accessing or using Plot Finder's website, mobile applications, or services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

  • Account Information: Name, email address, phone number, nationality, and professional details when you register or create an account
  • Property Inquiries: Details about your investment preferences, budget, preferred locations (e.g., Dubai, Abu Dhabi, Sharjah), and property requirements
  • Transaction Data: Information related to land purchases, sales, joint ventures, and other real estate transactions facilitated through our platform
  • Corporate Information: Company name, registration details, authorized representatives, and business documentation for corporate clients
  • Communications: Messages, inquiries, and correspondence you send through our platform or to our team

2.2 Information Collected Automatically

  • Device & Usage Data: IP address, browser type, device information, pages visited, and time spent on our platform
  • Location Data: General geographic location when you search for properties or use map features (with your consent)
  • Cookies & Similar Technologies: Session data, preferences, and analytics to improve your experience

2.3 Information from Third Parties

We may receive information from real estate brokers, land developers, government registries (e.g., Dubai Land Department, DLD), and business partners to verify listings, facilitate transactions, and comply with UAE regulatory requirements.

3. How We Use Your Information

We use your information for the following purposes:

  • Service Delivery: To facilitate land and plot searches, connect you with sellers and agents, and manage transactions across UAE emirates
  • Personalization: To tailor property recommendations based on your preferences, investment goals, and search history
  • Communication: To respond to inquiries, send transaction updates, and provide market insights relevant to UAE real estate
  • Legal & Regulatory Compliance: To comply with UAE laws, including anti-money laundering (AML) regulations, know-your-customer (KYC) requirements, and Dubai Land Department procedures
  • Platform Improvement: To analyze usage patterns, enhance our technology, and develop new features for the land investment sector
  • Security: To protect against fraud, unauthorized access, and ensure the integrity of our platform
4. Legal Basis for Processing (UAE & International)

Under the UAE PDPL and international data protection standards, we process your personal data based on:

  • Contract Performance: Processing necessary to provide our services and fulfill agreements
  • Legitimate Interests: Our legitimate business interests in operating and improving our platform, provided they do not override your rights
  • Legal Obligation: Compliance with UAE federal and emirate-level laws, including real estate regulations
  • Consent: Where required by law, we obtain your explicit consent before processing sensitive data or using data for marketing
5. Data Sharing & Disclosure

We may share your information with:

  • Real Estate Professionals: Licensed brokers, agents, and developers when you express interest in a listing or transaction
  • Service Providers: Trusted partners who assist with hosting, analytics, payment processing, and customer support (subject to strict confidentiality agreements)
  • Regulatory Authorities: Dubai Land Department, RERA (Real Estate Regulatory Agency), and other UAE government bodies when required by law
  • Legal Requirements: Courts, law enforcement, or legal processes when necessary to protect our rights or comply with applicable laws

We do not sell your personal data to third parties. Any sharing is conducted in accordance with UAE data protection requirements and our contractual obligations.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by UAE law. Typical retention periods include:

  • Account Data: For the duration of your account plus up to 7 years for legal and regulatory compliance (as per UAE commercial record-keeping requirements)
  • Transaction Records: Minimum 5 years in line with Dubai Land Department and AML regulations
  • Marketing Communications: Until you unsubscribe or withdraw consent
  • Analytics & Logs: Typically 12-24 months, anonymized where possible
7. Your Rights Under UAE PDPL

Under the UAE Federal Decree-Law No. 45 of 2021 and applicable regulations, you have the right to:

  • Access: Request a copy of your personal data we hold
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your data, subject to legal retention requirements
  • Objection: Object to processing based on legitimate interests
  • Restriction: Request restriction of processing in certain circumstances
  • Data Portability: Request your data in a structured, commonly used format where technically feasible

To exercise these rights, please contact us at privacy@plotfinder.com. We will respond within 30 days as required by UAE regulations. You also have the right to lodge a complaint with the UAE Data Office if you believe your data protection rights have been violated.

8. International Data Transfers

Plot Finder serves clients worldwide. Your data may be transferred to and processed in countries outside the UAE, including where our service providers operate. When we transfer data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses, adequacy decisions, or other mechanisms recognized under UAE and international data protection law.

9. Security Measures

We implement industry-standard security measures to protect your personal data, including encryption in transit and at rest, access controls, regular security assessments, and employee training. Our systems are designed to safeguard sensitive transaction and financial information in accordance with best practices for the real estate sector.

10. Children's Privacy

Our services are not directed to individuals under 21 years of age. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us immediately so we can delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or the UAE regulatory environment. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

For questions about this Privacy Policy, to exercise your data protection rights, or for any privacy-related concerns, please contact our Data Protection Officer:

Plot Finder

Dubai, United Arab Emirates

Email: privacy@plotfinder.com

Phone: +971 4 XXX XXXX